Operation hours Information

Operation hours

Monday to Friday from 08:30 AM to 05:30 PM

Days off : Weekends and public holidays.

Landline

+82-2-1800-3886

call maybe charged

- We would like to inform you that if normal consultation becomes difficult due to verbal abuse, swearing, or any other form of inappropriate behavior towards our customer service representative, a warning will be issued and the consultation service may be terminated. This is done to ensure the protection of our customer service staff.
- Article 26-2 of the Industrial Safety and Health Act: Measures to prevent health hazards caused by customer's verbal abuse, etc.

Procedure information

Inquiry reception.
Checking the documents
Handling of the inquiry
Customer guidance
Consultation completed

Consumer Dispute Resolution Standards

We will exchange or refund the consumer for valid consumer damages in accordance with the Consumer Dispute Resolution Standards set forth by the Fair Trade Commission.

Customer Feedback
* Required information.

Classification

General Inquiry ODM/OEM Inquiry Other
Inquiry type
Name
Contact Detail
Phone
E-mail
Address
Product Name
Title
Inquiry
Attachment1

Attach File
※ Only upto 2M
Attachment2

Attach File
※ Only upto 2M
Captcha

자동등록방지 Please enter the numbers in the order they appear to verify and prevent automated registration.

The purpose of collecting personal information

The purpose of collecting personal information is to provide you with personalized services and tailored information that is specific to SSBIO PHARM. Only the minimum necessary information is collected to ensure the provision of customized services. The collected information is used solely for the purpose of enhancing your user experience and providing relevant content and services. Please be assured that we prioritize the protection and confidentiality of your personal information in accordance with applicable privacy laws and regulations.

All personal information of registered members and visitors to SSBIO PHARM is collected for the sole purpose of providing basic services. Your personal information will not be used for any other purposes or disclosed to third parties without your consent. SSBIO PHARM takes full responsibility for any damages incurred by members regarding their personal information.

If you withdraw your consent for the collection or use of personal information, SSBIO PHARM will not collect any further personal information, and your personal information will be deleted simultaneously with the withdrawal.

The personal information that is collected and the methods of collection

SSBio Pharm strictly limits the collection of sensitive personal information and only collects the minimum information necessary for providing services to users.

* Mandatory item: Name

* Mandatory items: Email address, website address, phone number (mobile), address

The retention and use period of personal information

SSBIO PHARM website will retain your personal information during your use of the services provided by the SSBIO PHARM website for the purpose of providing personalized services. However, if you wish to withdraw or if your visitor status is revoked in accordance with the terms and conditions of the SSBIO PHARM website, all of your registered visitor information will be completely deleted and securely processed to ensure that it cannot be accessed or used for any purpose.

I agree to the Privacy Policy.

Cancle

Operation hours Information

Landline

Procedure information

Consumer Dispute Resolution Standards

Customer Feedback * Required information.

Customer Feedback
* Required information.